Bakery Policies

Deposits Are Non refundable

In order to schedule your products on your event date a 50 percent non-refundable deposit is required. Without the deposit, we will not hold your date. Priority will be given to the paying customer.  Changes on any design can be made up to 1 month before the event All final payments are due 2 weeks prior to your event date. If payments are not made by the due date the cake may be cancelled.

Refunds

Refunds are not provided for any reason. Due to our full schedule and our attention to detail, we spend many hours planning and preparing before even beginning on a cake.  Any products placed outside during an event has the possibility of melting or deforming due to the heat. We are not liable for a products once it has been delivered or picked up 

Delivery and Pick up

The first 15 mi from the bakery are free after this  cost of delivery is $0.55 per mile. The distance will be determined by the shortest distance as calculated by Google Maps. There is a minimum delivery fee of $40.  If you or your designated person should choose to pick up your cake and transport it yourself, we are not liable or responsible for the cake once it has left the bakery. You should prepare your vehicle so it is clean and free of items that could roll or slide into the cake. We do everything in our power to provide a well-structured cake, but please note that cakes are very fragile and break easily. Plan your route, drive carefully and slowly.

Serving Size

Our cakes are designed to serve the number of people you specify. The serving size is 1″ x 2″. If you are serving larger slices of cake and run out, we are not responsible to provide additional cake.  If you would like a cutting guide can be provided to you.

Other Items

Our bakery does cook with nuts and dairy, during consultation please indicate any allergies/items that should not be included in your dessert.  Cake stands are available for rental at the rate of $5 per day.  The stand should be returned to the bakery after the event, if it is not returned the customer will be charged for the full cost of the cake stand.